Courier services have become one of the important business sectors in recent times. There are way more important facts about a responsible courier company other than the safe transition of a package from one place to another. Their business standard is measured by certain professional traits that make them a perfect competitor in their zone. A reputable courier company will have a good customer service, provide reliable service, assure timely delivery and will take immense care of the valuable goods of their customers. In the past decades there is no such same day courier service, you can expect weeks before you get your parcel.
However, many courier companies often come up with different rules and regulations, special terms and conditions that may sometimes be difficult to understand. So, there are some significant factors that every consumer must know before availing courier services. Let’s have a look at the following aspects that reveals some important aspects of this domain –
The Different Types of Services:
The service of courier varies depending on the type of shipment. Basically, standard courier services involve the collection and delivery of small and standard sized parcels. Such type of services is inexpensive yet requires a longer time for delivery. Courier companies also host special deliveries of goods that are delivered on the same day, overnight or promises delivery within 24 hours. This type of services might be a bit costlier as well.
Select your own Pickup Date:
There are many courier companies that offer the freedom to deliver the goods at your convenient date. The couriers follow predetermined routes within their working days. One can request a specific date for delivery by talking to the company directly. However getting a delivery within an exact time is not possible. A responsible courier company will call the concerned person or/and inform the expected time of delivery. Most of the companies use SMS option to inform their customers.
Standard Services are Not for All Packages:
Generally, a standard courier service is meant for shipping goods of certain types and sizes. In this respect, measuring or checking the exact dimension is necessary to check if the goods meet the standards. When a package exceeds the capacity of a standard courier service, the concerned person needs to look for other alternatives.
Every item is Not Meant for Courier:
Customers must understand that every package cannot be actually transported. Anything which threatens life cannot avail courier services. A good courier service will provide a list of forbidden items in their terms and conditions section.
Inappropriate Packaging may cost you more:
It is extremely important that the goods meant for parcel must be packed in a proper manner. The first consequence of an improper package is that the courier service may refuse to accept the parcel. Secondly, poor packing is more likely to cause damage to the goods as well.
Insurance of your Shipment:
A good courier company will include basic insurance in the price. The insurance coverage will range depending on the type of good. Even, some courier companies offer the option to purchase additional insurance if required.
Stating Exact Address is Very Important:
Although it may sound cliche, stating address perfectly is the key to the successful delivery of items. Always cross-check the address details or any other additional details provided in the package to avoid further problems.
Don’t Rush:
One of the most important things one needs to know about courier service is planning. Customer must take time and plan their shipment in advance to avoid any kind of inconvenience. No matter if it’s a pickup or delivery, schedule the time a few days before your need. Moreover, if you want to send something, check the holiday list to avoid late deliveries.
The above factors give a clear idea about all the pros and cons of a courier company and their process of functioning. Having a basic knowledge will help you to successfully deal with your timely pickup or delivery of your valuable shipment.
